Our customer's complete satisfaction in our products is our priority and we're proud to offer a 30-day money back return policy. If you purchased from a seller other than timtam.tech (including our Amazon store) contact the seller for assistance.
- A Return Authorization is required. Email us at support@timtam.tech
- Provide us with your timtam.tech order number
- Your items must be returned within the first 30 days of your purchase
- The product must be returned in its original, undamaged packaging and securely packaged in a shipping box
- The product must be in like-new condition with all originally received accessories and components included in the return
- Authorized returns received within the first 30 days will not be subject to a restocking fee. Those received after the first 30 days will be subject to a 25% restocking fee. Returns with damaged packaging are also subject to a 25% restocking fee
- The shipping charges you paid to receive your order will not be refunded
- You are responsible for the cost of shipping the return back to us