Our customer's complete satisfaction in our products is our priority and we're proud to offer a 30-day money back return policy.  If you purchased from a seller other than timtam.tech (including our Amazon store) contact the seller for assistance.

  • A Return Authorization is required. Email us at support@timtam.tech
  • Provide us with your timtam.tech order number
  • Your items must be returned within the first 30 days of your purchase
  • The product must be returned in its original, undamaged packaging and securely packaged in a shipping box
  • The product must be in like-new condition with all originally received accessories and components included in the return
  • Authorized returns received within the first 30 days will not be subject to a restocking fee.  Those received after the first 30 days will be subject to a 25% restocking fee. Returns with damaged packaging are also subject to a 25% restocking fee
  • The shipping charges you paid to receive your order will not be refunded
  • You are responsible for the cost of shipping the return back to us