Our customer's complete satisfaction in our products is our priority and we're proud to offer a 30-day money back return policy. Simply email us at support@timtam.tech and we'll help from there!


  • A Return Merchant Authorization (RMA) is required and can be obtained by emailing support@timtam.tech
  • The product must be returned in its original packaging (if possible) and securely packaged in a shipping box
  • The product must be in like-new condition with all originally received accessories and components included in the return
  • Authorized returns received within the first 30 days will not be subject to a restocking fee. ┬áThose received after the first 30 days will be subject to a 25% restocking fee.